Shipping policy

Shipping Responsibility

Customers are responsible for providing the correct shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If an item is returned to us due to an incorrect address, additional shipping fees will apply to resend the order.

Changes to This Policy

CapHeadChat reserves the right to update or modify this policy at any time without prior notice. Please check our website or contact Customer Service for the most up-to-date information.

By making a purchase with CapHeadChat, you acknowledge and agree to abide by the terms of this policy. "ALL SALES FINAL" is listed on every product page to ensure visibility into this policy.

WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.

___________________________________________________________

We process and ship orders Monday - Friday, excluding holidays.

___________________________________________________________

Customers are responsible for providing the correct shipping information at the time of order. CapHeadChat will ship orders to the addresses provided at check out.

PLEASE BE SURE TO ENTER THE CORRECT SHIPPING ADDRESS FOR YOUR ORDER.

ORDERS CANNOT BE CANCELLED AFTER ORDERS HAVE SHIPPED.

___________________________________________________________

ORDERS WILL SHIP ECONOMY PROCESSING IF EXPRESS IS NOT SELECTED.

SHIPPING OPTIONS FOR ALL STANDARD DOMESTIC ORDERS

USPS ECONOMY SHIPPING - Orders process and ship within 7-10 business days of placing the order and will ship economy transit. Transit times will vary between shipping destination.

___________________________________________________________

PRE-ORDER ITEM POLICY:

In the event of Pre-Order items, product descriptions will indicate "PRE-ORDER" in the description with anticipated ship dates, which are subject to change depending on availability of supplies and production time.

PRE-ORDER ITEMS ARE NOT ELIGIBLE FOR EXPRESS PROCESSING. IF EXPRESS SHIPPING IS SELECTED ON A 'PRE ORDER ITEM', THE ITEM WILL SHIP IN THAT METHOD ONCE THE ITEM BECOMES AVAILABLE.